Table of Contents

Subscriptions


Subscriptions are useful for merchants who are required to perform regular and recurring payments. This feature allows merchants to set up automatic payments for a set date, regular intervals, for a specific period of time, without manual intervention, or even manual payments plans, if needed.

The subscription feature is formed by two main elements:

The Subscription and Stored Subscription features are located under the “Customers” tab in the SelfCare system.


Also:


Stored Subscriptions Registration

In order to be able to set up a subscription, it is necessary to set up a Secure Token and a Stored Subscription first.


You can search for stored subscriptions by Merchant Reference number.

Before you will be able to create a new subscription, you need to save a subscription template in the Stored Subscriptions section:

Once you make sure that all the details are correct, click on the “Create” button below. Then the template will be saved in the “Stored Subscriptions” list, and you will be able to use it to set up a subscription.

Subscriptions Registration

If you would like to set up a a new subscription, go to “Subscriptions” in the drop down menu.

All the previously registered subscriptions are listed in this section, and you can view their details. Depending on the subscription's status, you can find it by clicking on the specific status tab or to see all, click “All”.


Status Meaning

In order to be able to create a new subscription, you need select the option “Create Subscription”.


After that, fill in the details and make sure that you complete all the mandatory fields:

An error message will appear if there are any incomplete details or incorrect data.

Once all the details have been entered, click on the “Create Subscription” button in the bottom right corner to save the subscription details. You can view the details of your new subscription in the list of all subscriptions click on the actions column and then “View” action.

Subscriptions Editing

If you would like to edit a previously created subscription, click on the “View” action link in the actions column. You will be presented with the edit page of that subscription.

A few of the fields won't be editable:

%subscription_edit_image

You can reactivate suspended subscriptions, suspend active ones, complete them or even cancel/ delete).



Once you make sure that all the amended details are correct, and that you wish to save the new subscription with the changes, click on the “Save” button in the bottom right corner.

Subscriptions Deleting

If you would like to delete a previously saved subscription, just click on the “Delete” link in the actions column (“”).

%subscription_edit_image

Subscriptions Exporting

If you would like to export the details of your subscriptions, just click on the “Export Subscription” link on the top of the search result table.

Subscriptions Payment History

If you would like to see the payment history of a specific subscription, just click on the “View Payment History” link in the actions column (“”).

%subscription_edit_image

After that you will be presented with another screen where you can see payments related to that subscriptions that are still open (Open Transactions) or settled (Closed Transactions) and if you click on the actions, you will be able to void/ refund them or clicking on the Order Id, you will be able to see the transaction details.

Subscriptions With Enhanced Data

Enhanced Data is a new feature which allows you to provide details on a payment to achieve lower fees for your transactions. To add enhanced data to your subscription payments, you use enhanced data templates (check Enhanced Data Templates) or add the data which should be used for details on payment in the subscription itself…

During registration

After registration, clicking on the subscription (or on “VIEW” action “…” option).