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merchant:existing_merchant:selfcare_system:settings:account_updater [2018/05/16 10:06]
127.0.0.1 external edit
merchant:existing_merchant:selfcare_system:settings:account_updater [2022/07/15 15:23] (current)
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 +
 +~~TOC~~
 +
 +====== Account Updater ======
 +
 +“Account Updater” refers to Secure Tokens saved on %CompanyName’s system, which have had their Cardholder details updated electronically via “Visa Account Updater” (VAU), and “Mastercard Automatic Billing Updater” (ABU) respectively. This is a process which helps to ensure a smooth automatic billing cycle by minimising payment disruptions due to account changes.
 +
 +Example Use Case:
 +
 +  * Customers Secure Token is saved to the gateway.
 +  * A monthly subscription is created for the customer.
 +  * Time passes, and eventually the card expires.
 +  * %CompanyName sends a request to Mastercard or Visa asking for the new card details.
 +  * Visa/​Mastercard sends the updated card details back to %CompanyName.
 +  * The customers card (Secure Token) is updated with new info.
 +  * Next months subscription won’t be affected because we now have the correct card details stored for the customer.
 +
 +===== Account Updater Background Notification =====
 +
 +Account Updater Background Notification (AUBN) is a tool that enables merchants to receive the updated card details.
 +
 +The merchants will receive the information below:
 +
 +  * New expiry date.
 +  * New card number, if it has been changed.
 +
 +**Secure Token Custom Fields (SCCFs)**
 +
 +At the moment, Secure Token custom fields are only useful with Account Updater Background Notifications. Because of this, SCCFs are only editable/​viewable when Account Updater Background Notifications are Enabled.
 +
 +**SCCFs Limit**
 +
 +  * Each terminal can have a maximum of 3 SCCFs.
 +  * These fields are useful for any custom data the merchant wants to record about the customer for example: accounting software related data.
 +
 +**To create SCCFs on the %SelfCare System**
 +
 +Once the Secure Token Custom Fields are set, they will be displayed when adding or editing a Secure Token in %SelfCare system.
 +To know more about how to create custom fields, visit the **[[merchant:​existing_merchant:​selfcare_system:​settings:​custom_fields|Custom Fields]]** page.
  
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